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The Mont-Blanc bridge in Geneva with Swiss and Geneva flags
Arrival guaranteed within 20 minutes

Locksmith Geneva: 24/7 emergency service

Door slammed shut, jammed lock, key lost or broken in the cylinder: emergencies are all we do. A locksmith nearby sets off as soon as you call, in the city of Geneva and every commune of the canton.

The price is announced on the phone and confirmed on site, before we touch anything — no surprise extras, at night or on Sundays.

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Insured with one of these companies?
We send the invoice directly to your insurer.
Report an emergency

Emergency locksmith in Geneva: tell us what's stuck

Pick your problem: the actual response time and starting price appear right away, before you even talk to anyone.

1 What is your emergency?
2 Send the on-call locksmith your way
Message us on WhatsApp

The locksmith confirms the response time and starting price on the phone, before setting off.

Live estimate
Your situation
Locksmith on site
Announced price
Flat rate for call-out and opening. Exact total, including any emergency surcharge, given on the phone and confirmed on site.
Customer reviews

Reviews of our on-call locksmith in Geneva

Our emergencies

Emergency locksmith service in Geneva: lockouts, jammed locks, lost keys

We don't sell security doors, alarms or contracts. We come when something is stuck, and the price is announced upfront.

01from CHF 120

Door slammed shut

Opened with a shim or picks in minutes, without touching the cylinder.

See this emergency → 02from CHF 120

Door locked with the key

Technique chosen to match the security level, drilling only as a last resort.

See this emergency → 03from CHF 120

Jammed or seized lock

We check the bolt, cylinder and frame: we repair whenever the lock can keep going.

See this emergency → 04from CHF 120

Key broken in the lock

We extract the fragment and fully test the mechanism before signing off.

See this emergency → 05from CHF 120

Lost key · cylinder

Cylinder replaced the same night: any keys still out there become useless.

See this emergency → 06from CHF 120

Emergency lock replacement

Lock forced or beyond repair: an equivalent model from stock fitted on the spot.

See this emergency → 07from CHF 120

Securing after a break-in

Your door secured within the hour, with photos and a report for the police and your insurer.

See this emergency → 08from CHF 120

Jammed safe

We open jammed combination or electronic safes, without destruction where possible.

See this emergency → 09from CHF 120

Stuck roller shutter or grille

Shop impossible to open or close: back in service or locked down temporarily.

See this emergency →
How it works

Door opening in Geneva: from your call to an open door

Three steps, no grey areas. You know what you pay before we touch your lock.

1

You call. A locksmith, never a call centre, asks three questions about your door and gives you the starting price.

2

We set off. The nearest on-call team texts you their arrival time. 20 minutes guaranteed in the city of Geneva.

3

We open. Price confirmed on site and signed before we touch anything. Non-destructive opening first, your lock stays intact.

What we promise in writing

Price announced, price invoiced. Flat rates and any emergency surcharge stated in advance, never added afterwards.

Nothing to pay if we can't open your door. The call-out is free in that case, no questions asked.

Damage-free opening in 9 cases out of 10. We pick rather than drill whenever the lock allows it.

Direct billing to your insurance. We put the file together with you and send it to your personal liability/household insurer.

Salaried, trained, identifiable locksmiths. Marked vehicle, professional ID card, no cut-rate subcontracting.

Emergency prices

Locksmith prices in Geneva, displayed before you call

We are transparent about pricing: three simple flat rates, a total given in advance on the phone, then confirmed in writing on site before the work.

Call-out and opening flat rate
from CHF 120
The trip and the opening of your door, anywhere in the canton of Geneva.
Round tripincluded
Opening the doorincluded
If we can't openCHF 0
Extra hour
from CHF 99
Only if the job goes beyond the basic flat rate: cylinder, lock, securing work.
Billingby time spent
Announcedbefore we start
Any partsquoted before fitting
Emergency surcharge
from CHF 60
Depending on the time and urgency: night, weekend or immediate call-out.
Announcedbefore we set off
On the invoiceas announced
Added afterwardsnever

No work is ever invoiced without your prior agreement.

Service areas

Locksmith nearby: city of Geneva and the canton's communes

Three on-call teams cover the city, the right bank and the left bank. Geneva is our only territory — we don't work anywhere else, which is what lets us hold the 20-minute promise.

City of Geneva

Central team, based on Boulevard Saint-George, 20 minutes guaranteed.

Pâquis Eaux-Vives Champel Plainpalais Jonction Servette Saint-Jean Acacias Cornavin Grottes

Left bank

From Carouge to Veyrier, a dedicated team day and night.

Carouge Lancy Onex Bernex Confignon Plan-les-Ouates Veyrier Troinex Thônex Chêne-Bougeries Cologny Puplinge

Right bank

From Vernier to Versoix, a dedicated team day and night.

Vernier Meyrin Grand-Saconnex Pregny-Chambésy Bellevue Genthod Versoix Satigny Aire-la-Ville Céligny
Emergency FAQ

Frequently asked questions about emergency locksmith service in Geneva

In the city of Geneva, arrival is guaranteed within 20 minutes. In the canton's communes, allow 20 to 35 minutes depending on the area. You receive the arrival time by SMS as soon as the team sets off.
In 9 cases out of 10, no: we open by picking or with a shim, without touching the cylinder. Drilling is only used as a last resort, with your agreement, and we then tell you the cost of the cylinder replacement before starting.
An emergency surcharge, from CHF 60, may apply at night, on weekends or for an immediate call-out. We are transparent: it's announced on the phone before the locksmith sets off, and nothing is added after the job — what we say is what you pay.
No, and that's deliberate. No security doors, no alarms, no maintenance contracts. Emergency work only: openings, jammed locks, cylinders, broken keys, immediate securing. That's what lets us keep teams available 24/7 in Geneva.
Often yes, through your personal liability or household contents insurance. We draw up an itemised invoice with photos and send it directly to your insurer if you wish.
Don't force the door and don't keep turning a stuck key: you could break the bolt or the cylinder, which makes the job longer and more expensive. Stay somewhere safe, keep your phone on — we call you when we reach your street.
Yes: tenant call-outs, apartment doors, shared entrances and utility rooms, with grouped monthly invoicing and a single on-call contact. Write to us at info@super-serrurier.ch to open a property manager account.
Locked out right now?

Emergency locksmith in Geneva: one call and you're back home

The on-call locksmith for your area is reachable now, and announces the price before setting off.

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