Emergency · on site in 20 min

Opening a jammed safe in Geneva

Forgotten code, missing key, dead keypad battery, mechanism that no longer responds: your documents, jewellery or valuables are locked away and you need them now. Our locksmiths open safes on site, 24/7, preserving the safe whenever the technique allows.

Price announced on the phone based on the model, confirmed on site before we touch anything. Proof of ownership is always checked.

This call-out
Call-out and opening flat ratefrom CHF 120
Extra hourfrom CHF 99
Average duration30 to 90 min
Emergency surchargefrom CHF 60

The lockouts we handle

Lost or forgotten code. Mechanical combination safe or electronic keypad: opened by fine manipulation, without drilling where possible.

Safe key lost or broken in the lock. We extract the fragment, open the safe, then put its lock back in service.

Electronic failure. Flat battery with no backup power, dead keypad, faulty circuit board: we open the safe and restore normal operation.

Stuck bolt or a safe roughed up in a break-in. The opening can be followed by a full securing of your home, with an itemised invoice for the insurance.

How the opening goes

1

On the phone or by WhatsApp, give us the brand and send a photo of the safe. The price is announced from the start, emergency surcharge included if your request comes in at night or on a weekend.

2

On site, the locksmith checks your ID and proof that the safe is yours, then confirms the amount before starting.

3

Opening by the least invasive method first. If drilling is unavoidable, it targets a precise, repairable point, and you approve it first.

Jammed safe? A specialist calls you back right away.
Safe FAQ

Your questions about safe opening

That's the goal. We favour methods that preserve the safe: combination manipulation, decoding, backup power. When drilling is the only option, it targets one precise point and the locksmith explains beforehand what will be repairable and at what cost.
An ID document and something linking the safe to you: purchase invoice, lease or proof of residence for a safe installed at home, a written mandate for a company or an estate. Without that, we don't open — it's your protection as much as ours.
No. Super Serrurier only does emergency locksmith work: opening jammed safes, putting the safe's lock back in service, and that's it. For anything else, write to info@super-serrurier.ch or use the contact page.